Floweringo will try to deliver flower arrangements as shown on the site, but at times it is practically not possible to replicate the same due to the nature of the flowers and seasonal constraints.

Since all the flowers are not available in all the seasons and to make sure that your order is not delayed due to non-availabilty of a particular flower, we will substitute that particular flower with the flower of same or higher value.

In smaller towns where the florists are not able to stock the flowers of high value due to the perishable nature and their limited resources, it is always recommended that you order items that are readily available all the time with them namely Roses, Glads and Gerberas. Moreover you can always email us before hand to enquire what is available in your desired destination in that season.

Floweringo guarantees that all orders will be filled to the value in case the item ordered is not available. Our substitution policy will make sure that the size and shape of the arrangement remains the same and the value of the flowers substituted are either of same value or of greater value.

To simplify this, the first priority is not to miss the occasion. The substitution policy is there to make sure that your flowers are delivered on the desired delivery date. In making substitutions, we take great care and consideration in replacing them with flowers that meet or exceed the expectations of both the sender and recipient.

Our service providers are not only the best in their trade but are also creative and professional florists who recreate these designs based on their creative interpretation and of course seasonal and regional availability keeping in mind and paying careful attention to overall shape, size, style, and color combinations.

If you don't want any substitution in your order, please ask beforehand about the particular flowers that are available in the city where you want the order to be delivered so that there is no disappointment or confusion later on.